Law Weblog

Unprecedented fine against Law Society

The Legal Services Complaints Commissioner, Zahida Manzoor has fined the Law Society £250,000, because the society has refused to agree that complainants should receive a letter setting out the main points of their complaint within two months, rather than three. Ms Manzoor has two roles: first, as the Legal Services Complaints Commissioner sets targets and second, as the as Legal Services Ombudsman has power to levy a fine of up to £1 million.